Once your anthology passes through Discovery and enters into the Enhancement stage, you will be first presented with the status of your uploaded files. It will be here that you will be able to see which files were processed and which ones failed. If you had files that failed and you would like to try to get them to process, click ‘Reprocess Failed Files.”
This action will send your anthology back to the end of the Discovery stage in which all of the files are being checked. Keep in mind that it could take up to several hours for the failed files to reprocess. If you do not want to reprocess your files and are content that the files that failed will not be in your anthology, simply move on to “Review Content Quality.”
If your files fail a second time, do not reprocess them. Please contact support, and we’ll help you work through the issue.