Use the Check Content Status Panel to see if BiblioBoard's automated Processing Phase encountered any errors with your files. If any files had issues, you may use this panel to send them your Anthology back to the Processing Phase for a second try.
Failed Files
Files sometimes do not make it through the Processing Phase. The term "Failed" describes a technical process—BiblioLabs has not decided to reject your file! Sometimes there are technical issues with the files themselves, and sometimes our system is overloaded. Please be patient as we work to pass your files through to Enhancement. Please contact support@biblioboardcontact creatorsupport@biblioboard.com if a large number of files fail in your Anthology.
Reprocessing
| Warning |
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Reprocessing will send your Anthology back to the Processing Phase. You will not be able unable to make changes to your Anthology a file until it returns to the Enhancement Phaseexists the processing phase. |
Click the 
button to reprocess files that have failed. In most cases, the files will pass processing successfully on the second try. If the files fail again, our technical team can investigate why.
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If your files continue to fail, please contact us at support@biblioboardcreatorsupport@biblioboard.com and we’ll help you work through the issue.