This page lists answers to some frequently asked questions. If your question is not listed here, please contact support and we'll do our best to answer it!
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Why does the Content Status Panel say that my file has failed?
The term "Failed" describes a technical process—BiblioLabs has not decided to reject your file!
When files are added to an Anthology, our systems automatically create optimized versions for viewing on the iPad, Android and web versions of BiblioBoard. We also perform an OCR scan on the files to make them searchable.
A file can fail this automated process for a variety technical reasons, some of which are difficult to anticipate. If your file has failed, try uploading a different version of the content.
How many items should I include in my Anthology?
Anywhere between 20 to 100+ pieces of content is sufficient. These can be books, articles, images documents, audio files or video files.
What is a Creative Commons license, and how do I know if my content falls under that?
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Generally speaking, our editorial review takes one two to two weeks. In addition to proofreading all metadata in an Anthology, our reviewers thoroughly three days. Our reviewers test each Anthology on the iPad, Android and web versions of BiblioBoard. We will contact you if we have any questions about your Anthology during the review period.
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