Use the Check Status Panel to see if any files in your Anthology had issues during the Processing Phase.
Failed Files
Files sometimes do not make it through the Processing Phase. The term "Failed" describes a technical process—BiblioLabs has not decided to reject your file! Sometimes there are technical issues with the files themselves, and sometimes our system is overloaded. Please be patient as we work to pass your files through to Enhancement. Please contact support@biblioboard.com if a large number of files fail in your Anthology.
Reprocessing
Reprocessing will send your Anthology back to the Processing Phase. You will not be able to make changes to your Anthology until it returns to the Enhancement Phase.
Click the 
button to reprocess files that have failed. In most cases, the files will pass processing successfully on the second try. If the files fail again, our technical team can investigate why.
Keep in mind that it could take up to several hours for the failed files to reprocess. If you do not want to reprocess your files at this time, move on to the Review Quality Panel. You may return to the Review Quality Panel and reprocess the failed files at your convenience.
If your files continue to fail, please contact us at support@biblioboard.com and we’ll help you work through the issue.