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Use the Content Status Panel to see where each piece of content is within the curation process.

In between the Discovery and Enhancement Phases, the Anthology's content goes through a processing stage. This may take between 1-6 hours. If a piece of content remains in processing for more than 24 hours, please contact support. As each piece of content clears processing, it can enter the subsequent Enhancement phases. The "content status" column indicates if the content is still in processing, if it is awaiting Review Quality, if it is awaiting Describe, if it is awaiting Collections, if it is complete or if it has been removed by the curator.

 

Failed Files

 If a piece of content is still processing after 48 hours, contact support by filling out a form via the feedback button on the far left of the screen. If any files show up as "failed" in the Content Status Panel, this means that the file cannot be used in Creator. This happens rarely, but if it does, you can contact creatorsupport@biblioboard.com to figure out why this has happened.

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